Over the past several weeks, members of the Temple community have been targeted by multiple email phishing campaigns. Please use extra caution with any email that asks you to click on a link or directs you to provide personal information in any way.   The senders of these email messages can be disguised as Temple-affiliated offices, such as the ITS Help Desk, Financial Aid or Human...

Over the past year, Information Technology Services (ITS) has been working to develop an IT service catalog. The development and maintenance of a service catalog is a best practice in any IT organization.   The service catalog is based on the Educause Higher Education IT Service Catalog model. We believe that the implementation of a service catalog in various formats across our web...

Starting on Thursday, August 24, you will notice the following new enhancements on the TUportal website: New Condensed Screen The page will be condensed to display on the center your screen and the announcements will be more visible by appearing at the top left: Expanded TUapplications menu The TUapplications menu will appear at the top and will include a built-in search feature to quickly...

As part of the university's ongoing efforts to reduce costs, Information Technology Services has made the decision to discontinue the Multi-Factor Authentication (MFA) Call Me option. Prior to, and throughout the fall semester, ITS will slowly phase out this option. You will still be able to easily log in, however, using one of the other existing authentication methods. To learn more about...

To:    Temple University Students, Faculty and Staff From:    Larry Brandolph, Vice President for IT and University Privacy Officer Subject:    National Data Breach Concerning TIAA and National Student Clearinghouse Date:    July 12, 2023 Temple University's Information Technology Services (ITS) is currently gathering additional...

To: faculty and staff using ITS-managed Windows computers In the coming months, ITS will enroll your Temple Windows computer in Microsoft Intune. Microsoft Intune is a mobile device management (MDM) and mobile application management (MAM) service that enables technical support groups to securely manage Temple users, computers, and mobile devices on campus or remotely. Your computer will be...

Information Technology Services will be upgrading Temple's network firewall on: Tuesday, January 10 at 8:00 pm through 3:00 am (Eastern Time) on Wednesday, January 11 Please see the planned network outage details below: 8:00 pm to approximately 8:30 pm on Tuesday (1/10) There will be a full network outage. No university systems will be accessible during this time. 8:30 pm on Tuesday...

On Tuesday, July 19, from 10:00 pm to 11:59 pm, Information Technology Services will perform maintenance on the TUsecurewireless, TUresnet and Eduroam wireless networks. No downtime is expected during this period. Be on the lookout for new prompt When trying to connect after this time, you may be prompted to trust a new certificate. If you see this prompt, be sure to trust the certificate. ...

As recently announced, Panopto, an industry leader in video capture, storage and streaming is replacing Ensemble as Temple's video hosting platform. Panopto offers many benefits, including the ability to: easily incorporate your video files into your Canvas courses, record content using your Windows PC, Mac, or mobile device, and search inside videos as easily as you search the web. ...

Google has announced a change in its business model that will end unlimited file storage for universities effective July 2022. (Temple has been granted an extension until December 2022.) As a result of this change, the amount of storage space available to Temple will decrease by roughly 90%. Information Technology Services (ITS) has been working with our campus partners to develop plans to...

To better safeguard your personal information and security, Temple will be requiring the use of Multi-Factor Authentication (MFA), formerly publicized as Two-Step Verification, when logging in to all major university websites by June 2023 (previously January 2023). These sites include TUportal, TUmail, Canvas, Zoom, Microsoft 365, Adobe Creative Cloud, among many others.   There are...

Virtual App and Desktop Access (see highlighted box below) will be retired on Thursday, May 19. The Remote Desktop Connection app within this group of applications will be retired on Monday, May 9. Most of these applications have an updated way to be accessed. Some will be discontinued. For more information please visit our webpage. Network Access (VPN), the left box, will remain available. ...

Over the past several weeks, Temple and many other institutions have been the target of multiple email phishing campaigns. It is important to use extra caution with any email that asks you to click on a link or directs you to provide personal information in any way. These email messages often reference unsolicited job opportunities or have a pressing tone about them urging you to take...

OWLtech is excited to launch a new line of Lenovo products, such as laptops, ultrabooks, monitors and cases; all available to order for personal purchases through shopowltech.com. Through the new webstore, you can now conveniently shop Lenovo products and pay online, then have your order shipped directly to you! The launch of Lenovo products now adds to the list of other favorite brands offered...