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Current Status: Scheduled Maintenance
Scheduled maintenance will be performed on IBM Cognos starting at 6:00 pm on Friday, December 6th through 6:00 pm on Saturday, December 7th. Note that Cognos will be unavailable during this maintenance time.
If you have a report scheduled to run, please either disable it or reschedule it to run after 6:00 pm on Saturday, December 7.
Note that you will still be able to run all your existing Cognos reports once the upgrade is complete.
Important: Please clear your browser cache before using the upgraded version of Cognos for the first time. See instructions.
Current Status: Resolved
On Thursday, December, 5, 2024 from 8:20 am to 9:45 am. Access to Vendor VPN was problematic. ITS has since resolved this issue.
Please be advised that World Travel, Inc. is working to upgrade its system technology which will temporarily impact Concur.
Concur Travel will be unavailable on Wednesday, 12/04/2024 @ 3 pm ET and will resume live Thursday, 12/05/2024 @ 1 pm ET.
A posted warning message will be added to our Concur site advising of the downtime.
During the downtime, travelers will need to contact World Travel directly for assistance by either calling 800-424-4740 or emailing templetravel@worldtravelinc.com. We strongly recommend booking travel prior to 12/04/24 or after 12/05/24 to avoid delays and additional costs.
When Concur does come up, it will be on the new Concur T2 Platform, Evolution of Travel, which will have the same great functionality, with a more streamlined booking process. You may click on the link below to view a virtual tour. All you need to do is click on the Pink Buttons to advance to the next page: Saleo Tour Viewer
Travelers can prepare prior to the cutover on 12/04, by downloading trip details from your Trip library if needed, as details from prior past date trips may not transfer to the new platform. Please also ensure your Concur profile is accurate/up to date, as this will require a re-synch of profile data in the GDS (Global Distribution System), to align with our upgraded technology. Please note, that travelers should ensure their profile data is accurate/up to date. Common profile synch failures are:
This investment in advanced technology is designed to significantly enhance the overall booking experience for our travelers! For any questions regarding this information, please contact World Travel, Inc.'s Online Help Desk at 800-221-4730 or via email: onlinehelp@worldtravelinc.com
Thank you for your understanding and support as we continue investing in innovative solutions to simplify travel.
If you have any questions regarding this change, please contact Accounts Payable.
Current Status: Active
Temple University will be discontinuing alumni access to Microsoft 365 services, which includes TUmail. The change applies to all alumni who graduated more than a year ago.
Access to these services will be removed gradually and in phases with the final phase concluding on May 7, 2025.
Beyond first year alumni can expect to receive an email with instructions on how to transfer your important files and data approximately one month in advance of your specific service end date.
How exactly will this change affect me? Once your access to these services is discontinued:
For the latest updates and instructions on how to prepare for the change, see the TUmail Retirement for Alumni website.
Why is Temple doing this? We have arrived at this difficult decision after a thorough review of cybersecurity risks, national higher education best practices and email usage rates.
Will I still have access to other alumni resources? Yes. You will also still have access to a number of alumni resources.
Questions? Please contact the Technology Support Center via email at its-alum@temple.edu.
