Temple University has launched a free personal safety app, Rave Temple Guardian. Temple Guardian allows students, faculty and staff to directly connect with Temple University Police. With the Rave Guardian app, you can chat with campus police, request a virtual guardian (friend, family member or campus police) to monitor your walk to a destination, or call the police while simultaneously sharing your location with the touch of a button.
Installing the App 1. Verify that your mobile phone number on file with Temple is correct (TUportal → Manage My Account (top right) → Manage Addresses and Phones). 2. Download the Rave Guardian app from the iOS App Store or the Google Play store. 3. Enter a mobile number on file at Temple. If the app is unable to look you up via mobile number, you will be prompted to enter an email address. Use your accessnet_username@temple.edu address (for example, tua12345@temple.edu). 4. Follow prompts to enable location services. 5. Open My Account to add an emergency contact and, if applicable, a vehicle.
Set Up a Virtual Safe Walk 1. From the Guardian app, tap Virtual Safe Walk. 2. Select Friends & Family or Official Guardian (TU Police). If selecting Friends & Family, you will be prompted to allow the app access to contacts on your phone and select someone. 3. Set the timer.
During your walk via the clock icon, you can: • Add or subtract time • Deactivate the timer when you have arrived safely at your destination
The people you select as your guardian will: • Be able to monitor your walk • Receive a notification if your timer expires • Receive a notification when your walk ends
Chat with TU Police 1. From the Guardian app, tap Chat with Police. 2. Tap Chat with Police. To report an anonymous tip, tap the slider next to Go Anonymous.
Call the TU Police or 911 You can call the Temple (TU) Police* or 911 directly from the Temple Guardian app. When placing a call, Temple recommends leaving Share my location with Safety Official during this call checked on. For more information and complete instructions, visit our Temple Guardian web page.
Questions?
Contact the Help Desk via the tuhelp.temple.edu website to chat, submit a service request or view system status updates. You can also call us at 215-204-8000.
Want to learn more about a specific tech topic? Have suggestions or feedback? Help us make Tech Bits better by sending us your ideas at templetech@temple.edu.
